Nextag - Frequently Asked Questions
FAQ for Shoppers


What is Nextag?
Nextag is a price comparison site where shoppers find great deals on their favorite products. We provide side-by-side comparison of latest prices, including tax and shipping, from a wide variety of sellers and stores. We also provide helpful information on sellers to help shoppers decide where to order from.
Is Nextag a store? Do I purchase products from Nextag directly?
Nextag does not sell anything directly to users. We just provide a service for Internet merchants to list their products for sale on our website. If you want to purchase a product, please contact the merchant directly by clicking on the merchant's logo or the "Go to Store" button.
I need help with a product I purchased. Can Nextag help me?
Nextag does not actually sell any products. We recommend that you contact the merchant from which you made your purchase or the manufacturer of the product for answers to your questions.
How do I search for a particular product?
Simply enter the product you are looking for in the search box in the upper left corner and hit enter or the search button. A list of products is then presented. To filter your results, select a manufacturer, a price range and in certain cases, product features. You can also browse through our listings by category.
Why does the price listed on Nextag differ from that on the sellers' own web site?
We periodically refresh our listings with the latest prices. Sometimes sellers change the prices on their site before they are reflected on Nextag. Nextag cannot vouch for the accuracy of the prices advertised by sellers.
How do I get a product manual or software needed for my product?
Please visit either the manufacturer of the product's site or the merchant from which you bought the product for all technical details. Nextag does not possess this kind of information.
How do I disable personalized ads, clear my browsing history, or change my browsing preferences?
Just click on the "Preferences" link at the bottom of the page to access your search and browsing history preferences.
How do I read or add product ratings and reviews on Nextag?
Find the product you want to review. In the center of the product page you can either read the reviews by clicking on the "Read Review" link, rate the product by clicking on one of the "Rate Product" buttons or submit a product review by clicking on the "Write a Review" link.
How do I read or add seller ratings and reviews on Nextag?
Find the seller on any product page and then click on the "Seller Reviews" link in the "Seller Ratings" column. On the next page to add your own ratings, simply click on the "Write a Review" link.
What is the difference between a product rating and a review?
Nextag's product rating system shows the average of users' star ratings of a product. Product reviews are written reviews composed by our users about a product.
Do sellers ship to international locations?
It depends on the particular seller or store. Please search for the product that interests you and then inquire about shipping from any of the sellers or stores.
How do I report a technical problem?
Please send email to ukbuyersupport@nextag.com giving a brief description of the problem. Also include the browser version and operating system on which this problem can be reproduced.
How do I get more information?
Send an email to ukbuyersupport@nextag.com with your question.



FAQ for Sellers
 

How do I list my products for sale on Nextag?
Go to our Advertising Programmes page. You will find more information on how to list your products on Nextag.
How long does it take for my products to be listed?
Products can take up to a week to be listed on the site.
How do I report a technical problem?
Please send email to uksellersupport@nextag.com giving a brief description of the problem. Also include the browser version and operating system on which this problem can be reproduced.
Can I monitor my clickthrough rates and sales figures?
Once you establish your Nextag account, you will be able to log in and look at your account balance history and daily click information.
What should I do if I am having problems logging in?
Try logging in using the Standard Login. This will typically resolve the issue. If you wish to use the secure login, check that the browser that you are using has high enough "Cipher Strength" (128 bit). If you are using Internet Explorer, go to the Help Menu, click on About Internet Explorer, the Cipher Strength will be displayed. To increase the Cipher Strength of your browser you will need to either upgrade it or download the latest version
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